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WHAT IS THE LEGAL AGE FOR GAMBLING IN CONNECTICUT?
The legal age for casino gambling in Connecticut is 21 years old. Mohegan Sun strongly enforces underage gambling regulations. Underage gamblers found on the gaming floor are subject to ejection and/or arrest.
WHERE SHOULD I REDEEM MY 'COIN FREE' TICKETS FOR CASH?
To redeem tickets for cash, guests can simply visit one of Mohegan Sun's more than 50 ticket redemption kiosks or nine cashiering booths conveniently located throughout the casinos.
WHAT ARE COMPS?
At Mohegan Sun, comps are known as Momentum Dollars. Momentum Dollars are earned while you wager at slots, tables or in our Race Book. These Momentum Dollars then can be used to purchase anything you like, anywhere within Mohegan Sun at a dollar-for-dollar rate.
HOW DO I GET RATED?
Easy... first be sure to become a Momentum member. Membership is free and it only takes a few minutes to join. Simply present your valid identification at any Player's Club booth for your personalized account and start earning valuable Momentum Dollars today! After receiving your personal Momentum card, it should then be inserted in your slot or video poker machine* every time you play, or presented to the dealer when you play any table game. The dealer will alert the floor person who will track the amount of time, your play and your average bet to help you earn valuable Momentum Dollars good towards food and beverage, entertainment, exclusive merchandise and more!
*Select slot machines excluded.
WHAT DO I HAVE TO DO TO GET COMPLIMENTARIES?
Momentum Dollars are earned based upon your average bet and length of play.
WHERE CAN I OBTAIN WIN/LOSS AND W2G FORMS?
Win/Loss* and W2G request forms are available for download by clicking the links below.
*The information contained on this statement is a summary of records contained in Mohegan Sun's player rating system. This information is unaudited and contains estimates of gaming activity when the corresponding Momentum card was utilized.
**Requires Acrobat Reader.
HOW DO I REDEEM MY MOMENTUM DOLLARS?
Simply present your Momentum card with valid identification (or PIN number) and Momentum Dollars will be automatically debited from your account. Be sure to check your Momentum Dollar balance prior to redemption by inserting your card in any slot or video poker machine and viewing the reader display.
HOW CAN I CORRECT A MISSPELLING ON MY MOMENTUM CARD?
To fix a misspelling on your Momentum card, simply go to any Player's Club booth the next time you visit Mohegan Sun. We will reissue you a new card with the correct spelling. Valid photo identification required.
HOW CAN I CHANGE MY PIN NUMBER?
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If you would like to change your PIN number or have forgotten the number, visit one of the Main Cages or Player's Club booth. Valid photo identification required.
HOW MANY SLOT MACHINES DO YOU HAVE?
Mohegan Sun has nearly 5,000 of the newest slot machines available.
WHAT DENOMINATIONS ARE THE SLOT MACHINES?
Mohegan Sun offers slot machine denominations of half-cent, $0.01, $0.05, $0.25, $0.50, $1, $5, $10, $25, $100 and the only $500 machine in New England.
Half-Cent - It's the latest trend in slot machines and only Mohegan Sun has it. The Northeast's premier entertainment destination has installed 20 half-cent slot machines in its Casino of the Earth and Casino of the Sky.
WHAT ARE YOUR TABLE MINIMUMS?
The posted table limits at Mohegan Sun are $5 to $5,000.
HOW CAN I LEARN TO PLAY THE TABLE GAMES?
Visit our table games page and give it a try. Our friendly dealers are there to help you too.
HOW DO I REDEEM FREE SLOT PLAY?
Please read these instructions for how to use Mohegan Sun's Free Slot Play.
DO YOU OFFER BINGO?
We do not offer Bingo at Mohegan Sun.
DO YOU OFFER A SMOKE-FREE CASINO?
Mohegan Sun has two smoke-free areas.
DO YOU HAVE ANY DOG RACING OR HARNESS RACING AT YOUR FACILITY?
Mohegan Sun's Race Book showcases all major thoroughbred, harness and greyhound races from across the country, along with Jai-Alai competitions 16 hours a day, seven days a week.
DOES MOHEGAN SUN CASH WINNING LOTTERY TICKETS?
Mohegan Sun sells and can cash (up to $600) winning lottery tickets at the following locations:
Trading Cove
Sunrise Square
Autumn Essentials
Mohegan Mobil and Convenience Center
For information on cashing winning lottery tickets of $600 or more please visit the Connecticut Lottery website at:
CTLOTTERY.ORG
When Connecticut's two casinos opened in the early 90s, they did so by reaching an agreement with the State of Connecticut to pay the state 25 percent of their monthly slot revenues.
As a result, both Mohegan Sun and Foxwoods must report their total slot earnings to the state each month. In December 2010, Foxwoods earned $45 million on its slot machines, an increase of 1.2 percent over December 2009.
Mohegan Sun took in $53.5 million dollars in December slot revenue. That's a 6 percent decline over December 2009, according to The Day of New London.
Local
In reporting its numbers, Mohegan Sun actually revealed some interesting information some gamblers might want to pay attention to.
Overall in December, $673,412,991 went through Mohegan's slot machines. It's a staggering number, referred to as the handle, by casinos. But Mohegan Sun only kept 7.94 percent of that total amount. That means more than 92 percent went back to gamblers.
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What may be even more valuable information to the millions of people who drop dollars into those ringing, buzzing and screeching machines is that Mohegan Sun also breaks down which machines actually give gamblers the best odds at winning.
The casino has 6,404 slot machines scattered throughout it's sprawling gaming floors, and as most gamblers know, you can toss your money into those machines in many different denominations. But what the casino's December numbers show is that some of the 'cheapest' slot machines, actually have the worst odds for patrons.
For example, Mohegan Sun kept 11 percent of all of the money that went into its penny slot machines, with 89 percent returned to the players. That must be why the casino has more penny slots, 2,532 machines, than any other type. Not surprisingly, the majority of Mohegan Sun's slot revenue comes from these penny slots. Nickel slot machines took 12 percent, and give back 88 percent in December.
On the other side of the scale, the casino's $2 slots kept just 2.03 percent of the money that went in, giving back just under 98 percent to gamblers. The best deal for players, if you can afford it, was the casino's $10 slot machines, which kept a minuscule 1.77 percent of the money put into them, returning 99.23 percent to those spending their hard-earned cash.
In the middle were the casino's quarter slots, which returned more than 91 percent of the money put in back to patrons, and the $1 machines gave back more than 93 percent to gamblers.
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But for those who want to play those machines, their best bet may be to play Mohegan Sun's multi-denomination slots. Those are machines on which a player can choose to bet in different amounts. In December, they returned 95 percent of the money that went into them. So gamblers had better odds dumping quarters into a multi-denomination machine, than playing those same coins on the quarter slots.